Cancellation Policy
Understand our flexible cancellation terms and protect your investment with comprehensive travel insurance. We strive to be fair while managing operational commitments.
🛡️ We strongly recommend purchasing travel insurance at the time of booking to protect against unforeseen circumstances that may require trip cancellation.
📅 Cancellation Schedule
90+
Days Before
Full RefundMinus $200 processing fee
60–89
Days Before
75% Refund25% cancellation fee
30–59
Days Before
50% Refund50% cancellation fee
<30
Days Before
No RefundFull cancellation fee
ℹ Medical Emergency Exception
Qualifying Conditions
- Serious illness or injury to you or immediate family member
- Death of immediate family member
- Emergency surgery or hospitalization
- Doctor-advised restriction from high-altitude travel
- Pregnancy complications after booking
Required Documentation
- Medical certificate from licensed physician
- Detailed medical report with diagnosis
- Proof of relationship for family emergencies
- Documentation must be in English or translated
- All documents subject to verification
Medical exceptions: Up to 75% refund available regardless of cancellation timing with proper documentation.
Changes vs. Cancellations
Booking Changes
Date Changes
- 90+ days before: $200 change fee
- 60–89 days before: $400 change fee
- Less than 60 days: Subject to cancellation policy
Name Changes
- Up to 30 days before: Free of charge
- Less than 30 days: $100 fee
- Name must match passport exactly
Trip Modifications
Itinerary Changes
- Subject to availability and operator approval
- Additional costs may apply
- Must be requested 60+ days before departure
Group Size Changes
- Adding members: Available if space permits
- Removing members: Subject to cancellation policy
- Group discounts adjusted accordingly
Cancellations by GlobalDealGuide – Canada
Reasons for Cancellation
- Insufficient Bookings: Minimum group size not met
- Safety Concerns: Extreme weather or dangerous conditions
- Political Instability: Government travel advisories
- Natural Disasters: Earthquakes, floods, or other emergencies
- Force Majeure: Events beyond our reasonable control
Your Options
Full Refund
100% refund of all payments made
Transfer to Another Trip
Move your booking to any available departure with no fees
Future Credit
110% credit toward any future trip (valid 2 years)
💲 Travel Insurance Recommendation
Why You Need Insurance
- • Protect against trip cancellation for any covered reason
- • Medical coverage including emergency evacuation
- • Coverage for trip interruption and delays
- • Protection for personal belongings and more
When to Purchase
Best: Within 14 days of booking
Maximum coverage including pre-existing conditions
Good: Before final payment
Standard coverage available
Limited: After final payment
Restricted coverage options
Recommended Providers
- • World Nomads: Comprehensive adventure coverage
- • Allianz Travel: Excellent customer service
- • Travel Guard: Flexible policy options
- • IMG Global: High evacuation limits
Important: Ensure your insurance covers cancellations, delays, and medical emergencies specific to your destination and activity type.